A real human is behind this door

Need a paw?

Questions, confusion or something behaving like it has heard a biscuit packet? Tell us what happened and we’ll help you straighten it out.

Email support@pawfile.uk →

Tell us where

Include the page you were using and what you were trying to do.

Tell us what happened

Copy any message you saw. A screenshot is glorious too, but check it doesn’t reveal information you don’t need to share.

Tell us who you are

Use the email address connected to your Pawfile Account so we can find the right workspace without playing detective.